HALFSKIN
MONEY BACK GUARANTEE - Halfskin
Shop with Confidence
At Halfskin, customer satisfaction is our top priority. We stand behind the quality of our products and aim to provide a smooth and trustworthy shopping experience.
HALFSKIN
OUR GUARANTEE
We offer a money back guarantee under specific conditions to ensure fairness for both our customers and our business.
HALFSKIN
Eligible for Refund or Replacement
You may qualify for a refund or exchange if:
✔️ You received a damaged item.
✔️ You received a wrong product.
✔️ The item has a manufacturing defect.
HALFSKIN
Conditions for Approval
To process your request, the following conditions must be met:
- Item must be unused and in original condition.
- Must include original packaging.
- Provide proof of purchase (order number)
- Clear photos or videos of the issue must be shared
Refund Processing Time
Once your request is approved:
- Refunds are processed within 10 business days (if approved).
- Amount will be returned via the original payment method.
HALFSKIN
Non - Eligible Cases
Money back guarantee will not apply in the following cases:
- Wrong size selected by customer.
- Change of mind after purchase.
- Minor color differences (due to lighting/screens).
- Item damaged due to customer misuse.
- Delays caused by courier or customs.
halfskin
Shipping Costs
- Shipping charges are non-refundable.
- Return shipping may be covered only in case of our error (wrong/damaged item).
How to Request a Refund
To initiate a request:
- Email us at info@halfskin.com.
- Include your order number.
- Attach clear images/videos of the issue.
- Our team will review and respond within 48 hours.
HALFSKIN
Secure & Transparent
✔️ Fair evaluation of all requests.
✔️ Transparent communication.
✔️ Secure refund processing.
HALFSKIN
CUSTOMER SUPPORT
✔️Support Days: Monday - Friday
✔️Response time: 48 hours
HALFSKIN
BUSINESS ADDRESS
7420 Hindon Cir Suite 201 Windsor Mills, Baltimore, MD 21244