FAQ's - Frequently Ask Questions
Yes, you can trust the Halfskin brand. Known for its fine craftsmanship and dedication to client pleasure, Halfskin often produces goods that live up to high expectations. With a stellar record for dependability and great reviews, you can trust Halfskin for quality and genuineness.
You can conveniently pay through Visa cards, Mastercards, American Express as well as Paypal and Square.
No, shipping is not an additional cost for Halfskin. The additional fees that are displayed at the point of sale confuse a lot of customers. All countries are eligible for free shipping. It only applies when the order total exceeds $138. However, in the event of a return, the customer would be liable for the shipping charges at the time of checkout.
If your package is faulty or you never received your item, Halfskin offers a full money-back guarantee. The money-back period is 30 days.
However, changes must be made within 12 hours after placing the order. Our website is set up such that orders are automatically sent to the appropriate department for additional processing as soon as they are received. Because the order must already be in the processing stage, we are unable to make any modifications once it has been confirmed.
We send all of our jackets globally, with the exception of a few nations like France and Israel.
Our standard shipping window is between 10 and 15 business days (not including handling time). leaving out Saturdays and Sundays
The jacket needs to be returned in its original packaging and in like-new condition with its official tags still attached. The exchange will only be available if customer contact us within 24 hours after receiving the product.
Yes, we have a variety of deals and promotions depending on the time of year and other holidays. The discounted amount will be subtracted from your total bill when you apply the promo code at the time of checkout.
This is quite uncommon, but if it does occur, we will send you another item at no additional cost as long as you have already paid for the previous one. Nonetheless, the item's loss should also be noted in the courier's tracking record. Halfskin will not be liable if the tracking indicates that the shipment was delivered to the address you specified and it is stolen from the mailbox or the doorstep.
You can get in touch with us at any time because our committed customer service team is available to you around-the-clock. if you not get the response from our customer service team wait for the 24 hours you will surely get the response.
At the moment, we only conduct business online and don't have any physical storefronts.
On business days, we strive to reply within 24 hours. Please check other folders like Promotions, Spam, or Junk if you don't see our response in your inbox.
You can always send us an email or use the Contact Us form to get in touch. Your feedback would be much appreciated.